Shipping Policy

We ship across India through trusted and authorized courier partners to ensure safe and reliable delivery.

Order Value	Shipping Charges
Below ₹2,000	₹50
₹2,000 and above	Free Shipping

Orders are dispatched within 1 business day after order confirmation.
Domestic delivery generally takes 3–7 business days from the date of dispatch.
Delivery timelines are indicative and may vary depending on the delivery location, distance, and logistics partner.
Saturdays, Sundays, and Public Holidays are not considered business days for standard delivery.
Delays caused by courier partners, weather conditions, unforeseen circumstances, or other logistics issues may affect the estimated delivery time. We will assist you in tracking your shipment.

Once your order is dispatched, you will receive an email containing the tracking number and courier partner details.
You can track your shipment using the tracking number provided.
You can also check your order status through the “Order Status” option under Customer Assistance on the VOLA website.

Your order may be shipped in more than one package depending on product availability and warehouse location.
You will not be charged additional shipping fees for multiple packages from the same order, unless specifically communicated at checkout.

Please ensure that your complete and accurate shipping address, PIN code, and mobile number are provided while placing the order.
VOLA Global will not be responsible for delivery failures or delays resulting from incorrect or incomplete address details.

If you have any special or time-bound delivery requirements, please contact our customer support team before placing the order.
We will make reasonable efforts to accommodate such requests; however, specific delivery dates or times cannot be guaranteed.

Orders within India are delivered through reliable logistics partners such as Delhivery, XpressBees, Amazon Shipping, and other authorized courier services.
Delivery serviceability depends on the courier partner's coverage for the provided PIN code.
If your location is not serviceable, our team will contact you to explore an alternative delivery solution.

Cancellation requests must be submitted within 4 hours of placing the order.
Once an order has been dispatched, cancellation requests will not be accepted.
Orders refused at the doorstep or returned after multiple unsuccessful delivery attempts may not be eligible for a refund, as per our Return & Exchange Policy.

VOLA Global offers international shipping to selected countries worldwide through trusted and authorized international courier partners.
International shipping charges are calculated based on the destination, product weight, dimensions, and shipping requirements and will be displayed at checkout, where applicable.
International orders are generally dispatched within 1 business day after order confirmation.
International delivery typically takes 5–12 business days from the date of dispatch, depending on the destination and customs clearance.
Delivery timelines are indicative and may vary due to customs procedures, local regulations, weather conditions, or courier delays.
Customers are responsible for any applicable customs duties, import taxes, VAT, or other local charges imposed by the destination country.
International shipments can be tracked using the tracking information provided after dispatch.
International delivery is subject to courier serviceability for the destination address.
VOLA Global is not responsible for delays caused by customs authorities or local delivery partners but will assist customers in tracking their shipments.
International orders may be shipped in multiple packages depending on product availability and logistics requirements.

For any questions regarding shipping or delivery, please contact our customer support team at:

Email: ecom@volaglobal.in